FREQUENTLY ASKED QUESTIONS
What is NowPay?
NowPay is an omnichannel payment processing platform that enables businesses to securely accept and manage payments across web, mobile, IVR, SMS, email, and agent-assisted channels—all within a single, unified system.
What types of payments can I accept?
NowPay supports a wide range of payment methods, including:
• Credit and debit cards
• ACH and eCheck payments
• Digital wallets like Apple Pay and Google Pay
This flexibility allows you to meet customer preferences while optimizing cost and approval rates.
What channels can customers use to make payments?
Customers can pay through multiple convenient channels, including:
• Online web portals
• IVR (automated phone systems)
• Live agent-assisted payments
• Text-to-pay (SMS links)
• Secure email payment links
• Mobile apps and digital wallets
This omnichannel approach helps reduce friction and increase payment completion rates.
How secure is NowPay?
Security is built into every layer of the platform. NowPay is fully PCI-compliant and includes:
• Tokenization of sensitive data
• End-to-end encryption
• Role-based access controls
• Secure infrastructure and monitoring
For call centers, features like DTMF suppression and auto-masking ensure sensitive data is never exposed—even during recorded calls.
Can NowPay integrate with my existing systems?
Yes. NowPay offers flexible API and webhook integrations, allowing you to connect seamlessly with your existing software, CRMs, billing systems, or custom workflows.
How quickly can I get started?
Most businesses can launch in just a few days. The platform is designed for fast onboarding, simple setup, and minimal disruption to your current operations.
Does NowPay support recurring or scheduled payments?
Yes. You can set up recurring payments, automated billing, and payment reminders to improve cash flow and reduce delinquencies—especially useful for lending, servicing, and subscription-based businesses.
What industries does NowPay support?
NowPay is built for complex payment environments across industries such as:
• Auto finance and lending
• Servicing and collections
• Dealerships
• Insurance
• Healthcare
The platform is flexible enough to support virtually any business that needs secure, scalable payment solutions.
Will this help reduce payment processing costs?
NowPay provides real-time dashboards, reporting, and reconciliation tools so you can:
• Track transactions across all channels
• Monitor performance and payment activity
• Simplify accounting and reduce manual work
What reporting and visibility do I get?
NowPay provides real-time dashboards, reporting, and reconciliation tools so you can:
• Track transactions across all channels
• Monitor performance and payment activity
• Simplify accounting and reduce manual work
Do you offer hardware for in-person payments?
Yes. NowPay provides secure, scalable payment hardware for in-store and mobile use, fully integrated with your digital payment ecosystem.
What makes NowPay different from other payment processors?
NowPay stands out by combining:
• True omnichannel payment capabilities
• Intelligent routing and resilient infrastructure
• Built-in AI and automation tools
• Enterprise-grade security and compliance
• Flexible solutions tailored for complex industries
How do I get started?
Getting started is simple. Request a demo or speak with an expert to receive a custom solution tailored to your business needs.
Get in touch with us!
Share some details about your project or use case so we can match you with the best solution and team member.
Schedule a call or fill out a form, and one of our agents will reach out to you to discuss the benefits and features of NowPay.
We strive to be the best at providing honest and attainable payment processing solutions to businesses nationwide. Have questions about how NowPay can help you? Contact us by filling out the form below.